Are you an customer service whiz with an appetite for client handling and servicing? Then you will love this job!
Our client is is an online private label brand for men's grooming products. The company was founded in 2015 by IIT, IIM & Virginia University alumni and has over 25,000 customers across offline and online channels, including Amazon, Flipkart, Nykaa and its own website.
Our client has raised about $2.5 Mn in a Pre-Series A funding round. With their presence already established in US, the company is expanding across products, channels (online, offline and B2B sales) and geographies to hit an annual run rate of 30 crore per year in the current fiscal.
As a Customer Service Associate , you will be committed to improve customer service experience, policies and standards, involve & engage customers.
What you will do :
Salary : INR 3,50,000 - 4,50,000 P.A.
Industry : Wellness / Fitness / Sports / Beauty
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category : Back Office / Web / Transaction Processing
Role : Associate / Senior Associate -(NonTechnical)
Employment Type : Permanent Job, Full Time
Keyskills : Customer ServiceClient HandlingProblem solvingClosureOwnershipco - ordinationcallingemailschat serviceorder managementwarehouse co -
ordinatione - commercecommunicationSLAResolutionProcessingRegional language proficiency
Desired Candidate Profile
What you need to have :