Technical Writer
Rocket Software, Inc
Pune, Maharashtra, India
3d ago

About Rocket Software :

Every day Rocket helps thousands of global businesses solve their most difficult problems. We run their critical infrastructure and business and data processes, and we help them extend the value of those assets using cloud, mobile, and advanced analytics.

As technologies evolve, we are prepared to help them evolve with it. From clothes to cars, we power the systems underlying thousands of brand-

name products we use every day. At Rocket, we see ourselves first as people solving problems for other people, and we treat our customers, partners and colleagues with humanity.

Founded in 1990, Rocket Software is headquartered in Waltham, MA, with 31 offices around the world.

About the position :

Rocket Software is looking for a Technical Writer to join our global Information Development team. You will write product guides, online help, and other documentation, using simple, precise language to help users of various technical ability work with our products.

To write with authority, you will learn the products primarily by using them as customers use them. You will also research available documents and interview subject matter experts.

The ideal candidate brings creativity, a genuine interest in learning new technologies from world-class engineers, and a commitment to producing high-quality documentation.

Responsibilities :

  • Write, edit, manage, and publish documentation, including user guides, online help, release notes, and technical notes for Rocket products
  • Attend product planning and development meetings
  • Coordinate with software developers, project managers, quality assurance engineers, and salespeople to create and update product documentation
  • Participate with the development team in the planning, specification, and testing phases of the product life cycle
  • Use oXygen XML Editor to author documentation in DITA
  • Bring fresh, innovative ideas for providing product information to our customers
  • Participate in task analysis and synthesize complex technical information
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