Synchrony Financial
Hyderabad, IN
18d ago

Role Summary / Purpose :

The RSA Engineer supports all level-2 / 3 tasks and needs associated with Remote Access (RA) activities and is responsible for the day to day end-

user support and operations of the Remote Access solutions and architectures. This position is the primary interface with end users ,other integrated systems for help desk support, Business / application teams and solution enhancement efforts.

This includes solutions and architectures for RSA, and Multi-Factor / Two-factor RA solutions as added to the architecture

Essential Responsibilities :

  • RSA Product / Infrastructure / application Support
  • Create and maintain documentation regarding system configuration ,Monitor and tune system performance, Design and execute system maintenance procedures
  • Analyzing system and database logs to identify and resolve potential or existing issues
  • Responsible for RSA Server maintenance, Operational support and availability of the server
  • Responsible for Operational tasks for RSA Token file upload, Token file maintenance, Token Errors, Reporting requirements, User Access Errors,. etc.,
  • Create Policies / Groups / Roles in RSA Authentication Manager
  • Hands on experience on RSA Authentication Manager 8.1 and above
  • Hands on experience on Application Integration with RSA AM 8.1 using Radius clients / agents and using native hosts protocol.
  • Patch Updates / Vulnerabilities remediation and Certificate Management
  • Manage Build PROD / QA environment as per business needs
  • Qualifications / Requirements :

  • Bachelors degree with 4+ years of equivalent work experience in IT.
  • Working Knowledge on RSA components.
  • Ensuring necessary job-aids and other supporting documentation for the HPA & MFA solutions is up to date
  • Understanding of Data Center requirements and replication procedures
  • Previous work within large-scale / highly available environments
  • Good technical and development skills
  • Good communication and written skills
  • Internal Candidates : Understand the criteria or mandatory skills required for the role, before applying.
  • Inform your Manager or HRM before applying for any role on Workday.
  • Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
  • Must not be any corrective action plan (First Formal / Final Formal, PIP)
  • Employees who have completed 18 months in SYF and 12 months in current role are only eligible.
  • Last annual performance rating should at least be Strong Contributor / Critical talent.
  • Desired Characteristics :

  • Self Learner / Motivator
  • Quick Learner and work with minimal Supervision
  • Grade / Level : 08

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