The Senior Collector will be responsible for the collection efforts of approximately $12M accounts receivable balances with approximately 500 invoices.
The ideal candidate must possess strong understanding of the collections process for an US based Technology Company and should be able to work independently under minimal supervision.
The Senior Collector will be hands-on and assume the day-to-day responsibilities of ensuring US customer payments are received timely, and properly applied to open receivables.
Main Job Tasks and Responsibilities A / R
Collection, application, and follow-up on US customer payments, with the mindset that they are representing Qualys as a whole, so professional contact with the customers at all times is a must
Monitoring customer account aging for non-payments, delayed payments and other irregularities
Communicate with customers via phone or email, ensuring invoice routing information is current and correct, so that invoices are received and paid timely
Reconciliation of accounts receivable and bad-debt allowance balances, preparation of our overall write off exposure
Follow established procedures for processing receipts, cash, wires, etc.
Assist the Finance team with adhoc research, reporting, and projects as it pertains to A / R
Research and assist in implementing systematic process improvements to enhance and streamline the overall collections process as Qualys volume grows
Maintain internal controls and evaluate actions required for compliance with the company's AR accounting process, including the bookings and billings process, conformance with SOX Policies, etc.
Ability to recommend and make decisions regarding accounts, identify portions of revenue recognized and bad debt.
Understands the collections life cycle and bring issues to closure depending on the customer circumstances.
Due diligence in research is a must
Education and Experience
Business or Accounting degree required,
5 - 7years accounts receivable and general accounting experience
Working knowledge of NetSuite, SalesForce is a plus
This role requires night shift working to support US Pacific time zone hours
attention to detail and accuracy, and good problem solving skills
good communication (written and spoken) and interpersonal traits
organizational and time-management
negotiation skills and quick thinker
understanding of the importance of documentation
EEO Employer / Vet / Disabled