Our client is a Marketing and Analytics company which powers brands to improve their customer experience and revenue with the help of actual on ground customer feedback data.
With technology at the core, their one of its kind process penetration software helps their clients effectively execute and monitor their action panning.
With over 250 clients cutting across industries and operations in over 2000 locations across India, Middle East and Far East, they are the leading organization in their industry in India.
Their vision is to help brands provide best customer experience to each customer and penetrate their practices to the last mile, every time.
Their clients are leading retailers across verticals including marquee names like Google, Huawei, Ola Cabs, Oyo Rooms etc.
Leading investors like India Quotient, Blume Ventures and The Morpheus have backed them.
The company is looking for passionate Engagement Leaders who will partner with and ensure the long-term success of their customers.
You will be responsible for developing long-term relationships with the portfolio of a captive customer base, connecting with key business executives and stakeholders.
You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of their solutions according to customer needs.
You will also be responsible for maintaining and growing base revenue in the respective territory.
What you will do :
Salary : INR 12,00,000 - 20,00,000 P.A.
Employment Type : Permanent Job, Full Time
Operations Customer Experience Client Engagement Market Research Client Management Business Development Client Relationship Consulting Account Management Key account management customer engagement corporate sales b2b sales client servicing
Desired Candidate Profile
UG : Any Graduate - Any Specialization
PG : Any Postgraduate - Any Specialization