Senior Technical document writer
General Electric Company
KOCHI, SIKKIM (11),India
10d ago

Role Summary :

About Us : Baker Hughes, a GE company (NYSE : BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions.

Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel.

Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter BHGECo, or visit us at Role Summary : The Senior Technical document writer will be responsible for the creation and maintenance of instructional guides, fact sheets, how-

to’s, frequently asked questions and reference manuals for our various software products. Makes sure that instructional guides and reference manuals are of high quality, clear, detailed enough to help beginning, and advanced users.

Essential Responsibilities :

  • Have excellent written and verbal communications skills (English)
  • Have proven skills describing and explaining complex concepts & procedures, particularly for software applications
  • Have proven experience working on user documentation, online and PDF
  • Have experience with various documentation tools, like MadCap Flare
  • Experience with graphic tools such as Adobe Photoshop and Illustrator
  • Have good Microsoft Windows and Office skills
  • Have an excellent understanding of customer needs
  • Are able to work under pressure and meet all deadlines
  • Have the ability to work with minimal supervision in a very dynamic work environment
  • Have excellent interpersonal skills, ability to work with diverse personality types and stakeholders
  • Have an understanding of the fundamentals of software development processes
  • Produce high quality, error-free, documents
  • Contribute to the layout and design of these documents
  • Cooperate with the scrum teams, and product management, to ensure all documentation is completed on time
  • Comes up with new ideas and new ways of working in terms of User Assistance
  • Are a team player
  • Qualifications / Requirements :

  • Bachelor’s degree in English, communication or journalism
  • At least 5+ years’ experience developing technical documentation
  • Experience with the creation and maintenance of technical manuals for various and highly technical software products.
  • Desired Characteristics :

  • Experience in collaborating with and being part of an oversees team (Europe / US)
  • A technical data manager or geoscience background
  • General knowledge of the Oil & Gas industry
  • Knowledge of agile development methodologies
  • Knowledge of programming languages
  • Locations : Kochi , India

    Kochi , India

    Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more

    Locations : India; SIKKIM (11); KOCHI

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