Module Lead - ETS - Packet Test
Sierra-Cedar, Inc
Gurgaon
5d ago

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What will you do at Ciena

CIENA's Packet products portfolio comprises of a broad family of products for access and aggregation tiers of the network.

Typically spanning from the Metro edge to the customer edge , these products provide Carrier Ethernet / MPLS / G.8032 / TDM services in mobile backhaul , enterprise and residential domains.

The Packet Software and Access R&D organization is responsible for delivering platform - independent Service Aware Operating System (SAOS) , Access products and next -

generation virtualized operating system to support Virtualized / SDN / NFV applications.

Members of the ETS team have several key deliverables within the Packet Network organization. First is to act as a conduit for customer and field escalations into R&D team for resolution.

Activities include problem analysis & recreation using tools and network elements involved , followed by the creation of software defects where appropriate.

ETS engineers will then validate candidate software builds that resolve service impacting defects. Lastly , the team executes performance & scalability testing to assist with product architecture requirements and customer soft reference designs.

Responsibilities

Coordinate & Collaborate with CIENA global technical support personnel to gain in - depth understanding of issue and gather all necessary debugging information such as screen shots , logs , scenario in which issue occurred , software release specifics , behavior environment , etc.

Work closely with engineers from embedded software , testing , network management software , and hardware to diagnose , resolve , and test cohesive end - to - end solutions

Execution of test procedures while documenting clear & concise artifacts

Ensure software meets standards and functional requirements and make recommendations where applicable

Participate in customer conference calls related to tracking and release scheduling of the defect fixes. Maintain history of customer issues , review of PV test cases and present escape analysis on regular basis

Review PV test plans to ensure coverage of customer use - cases , review internally found product defects and highlight critical issues that can have potential customer impact

Participate in training of Tier - I and Tier - II technical support teams (GTS & GPS)

Some travel (domestic & international) may be required for customer demos / certifications

Flexibility in terms of time is must to support international customers and collaborate with ETS North America team on a need basis

General Activities

Capability to give technical leadership to small team of software engineers (mentorship)

Independent self - starter

Strong commitment to product excellence

Excellent communications skills

Collaboration with stakeholders

Strong software analysis , design , coding , testing , and documentation skills.

Ability to resolve complex issues that may require design trade - offs.

Areas of impact

Position requires proficient troubleshooting and problem - solving skills

Must be a motivated , self - starter with demonstrated attention to detail

Team oriented; strong inter - personal skills and ability to understand customers needs , expectations and perspective

Strong verbal and written communication skills

Strong commitment to product excellence

Experience

BE / B.Tech. (EE / CS) Degree

We re looking for an experienced individual interested in progressing their career in telecommunications and test

Expertise in Data Networking , Ethernet switches and Ethernet products architecture

Hands - on Experience on real - world topologies in at least two of the following domains : Ethernet / MPLS / G.8032 / TDM / OSPF / OAM (BFD , CFM , AIS).

Experience with Network Management Systems including knowledge of SNMP & MIBs

Experience with test equipment such as Ixia , Spirent , Network emulators , Juniper / Cisco

Experience writing or debugging software would be a significant plus but not a requirement

Rewarding experience. Meaningful outcomes.

Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.

A distinct way to work

Free thinking , free discussion , and collaboration are the norm. Expect more satisfying outcomes - both personal and professional.

Ciena values the diversity of our workforce and respects its employees as individuals , regardless of race , nationality , religion , sexual orientation , gender or age.

Ciena is also committed to developing inclusive , barrier - free selection processes and work environments. If contacted in relation to a job opportunity , you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

Information received relating to any specific needs / accommodation measures will be addressed confidentially.

What you can expect from us

You will receive notification of your successful application

Successful applicants will be contacted by Talent Acquisition for an initial discussion

If suitable you will be considered for the short list and our formal interview process

Keyskills

Networking Technical support Troubleshooting SNMP Ethernet MPLS Coding cisco Debugging OSPF

Desired Candidate Profile

Please refer to the Job description above

Education-

UG : B.Tech / B.E. - Computers

Company Profile : Ciena India Private Ltd.

Ciena India Private Ltd.

Ciena Corporation , the network specialist , expanded its global presence with the launch of a R&D centre located in Gurgaon , India.

The 95 , 000 square foot facility is Ciena's first core research and development centre outside of North America , and is expected to employ more than 300 product development engineers within the next three years.

Ciena's Gurgaon R&D Centre will focus on technologies such as Storage Extension and Optical Transport , including ultra long -

haul , long - haul , regional and metropolitan applications , as well as Multiservice Switching , Broadband Access and Network Management.

The Gurgaon Centre will supplement and work collaboratively with Ciena's existing research and development organization in North America.

About CIENA Corporation :

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