Professional 2 System Administrator
DXC Technology Company
India - - Noida
51d ago

Job Description : Summary

Summary

Installs, investigates and resolves routine and complex matters of significance with computer software and hardware equipment.

Essential Job Functions

  • Analyzes, logs, tracks and resolves complex software / hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
  • Coordinates hardware / software installations and upgrades to ensure work is properly performed in accordance with company policy.
  • Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action.

  • Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning.
  • Recommends course of action and implements as approved.

  • Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures;
  • determines revisions or updates to installation as needed.

  • Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures;
  • recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications.

  • Utilizes standard corporate tools to record change and problem activities for tracking purposes.
  • Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in computer science, or related field preferred
  • Three or more years of experience with computer systems or networking
  • Experience working with computer hardware for installation and upgrades
  • Experience working with software installation / upgrading procedures
  • Experience working with file and system maintenance procedures
  • Other Qualifications

  • Good organization skills to balance and prioritize work, and multitask
  • Good analytical and problem solving skills to troubleshoot systems problems
  • Good communication skills to communicate with support personnel, customers, and managers
  • Ability to work independently and as part of a team
  • Work Environment

  • Office environment
  • May require on-call, shift, weekend and evening work
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