Job Description Novartis Business Services IT (NBS IT) is working to support Novartis to deliver better patient outcomes through innovative use of information and technology.
As technology is reshaping the healthcare industry, IT will be a differentiator for our businesses, inspiring new ideas and enabling Novartis to reimagine medicine.
To continue to add even greater value for the business we need to have the right people with the right capabilities in the right location.
We need to be customer-oriented and focus on bringing the best services and solutions to the business both globally and locally to support our patients.
NBS IT offers this extraordinary work experience with a real opportunity to develop in a highly fast-paced technology-driven environment where collaboration and innovation are at the heart of who we are and what we do.
Coordinate internal function communication and change management activities, and manage internal communication vehicles, such as team SharePoint, mailboxes and Yammer sites.
Coordinate functional communication activities in alignment with Novartis brand strategy and web standards
Interface and collaborate with NBS IT communication team and align on initiatives and shared activities in the area of responsibility
Drive preparation of Functional Town Halls, Functional LT meetings, workshops, ELT meetings
Manage global or function specific recognition programs
Support change management efforts with function-specific change advocate groups and filter feedback to Leadership and / or Global Change Advocate Network
Communicate changes in function specific processes (pre-PO approval, travel approval, external management, etc.)
Write emails on behalf of Function Head (New Year Wishes, Accomplishments, Objectives, Ad Hoc Launches, etc.)
Engage with functional community on Yammer
Manage function s newsletter
Support project teams and / or initiatives with communication advice / support if time allows.
Interface with non-technical and technical experts at various levels, simplify complex messages and do accurate proofreading
Act as expert and design authority for any SharePoint or intranet sites that are in responsibility of IT function (where not globally managed)
Own IT function specific team sites and / or generic function mailboxes
Responsible for content updates on function intranet pages
Provide management and leadership to any outsourced web and digital media staff and work collaboratively with staff, management, vendors, IT support
Take accountability to ensure adherence with Security and Compliance policies and procedures in scope of the Communications Expert role Minimum requirements Bachelor Degree or relevant equivalent Fluency in written and spoken English 4+ years of relevant experience.