Technical Engineer- HDLP
1d ago
source :

Job Description

a.Handle all phases of HDLP policy management lifecycle (includes Device Control and Full DLP feature)

b.HDLP agent installation for end users (remote / manually)

c.Ability to interact with the business for HDLP policy management as per the business requirement

d.HDLP related troubleshooting for end user issues by own self

i.Provision to reach out to the partners backend team for first level escalation of support issues

ii.McAfee Ticket logging for HDLP support issues not resolved by own self

e.EPO HDLP Administration like (Policy cleanup, DB cleanup, incident cleanup, server health checks like resource utilization etc.)

f.New HDLP product release feature testing

g.Hot fix, patch and new release upgrade and testing for HDLP

h.UAT testing before implementation on production environment

i.DLP Incident Management

j.Provide required HDLP support during other EPO products related activities (e.g. : testing for HDLP post HIPS upgrade)

k.Manage and process ad-hoc organization task required for HDLP

l.Should be able to prepare SOP and documentation related to HDLP

m.Manual tracker maintenance for any HDLP change for audit trail purposes

n.Preparation of periodic and ad-hoc HDLP reports

o.Ability to embrace and learn other DLP solutions if and when required by the organization (e.g. : NDLP from different OEM)

Salary : Not Disclosed by Recruiter

Employment Type : Permanent Job, Full Time


EPO Hips Dlp Incident Management Policy Management Resource Utilization End User

Desired Candidate Profile

Please refer to the Job description above


UG : Any Graduate - Any Specialization

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