Monitor servers and applications on a regular and 24 / 7 on-call basis.
Handle Level 1 and Level 2 support activities. Escalate incidents to Level 3 or Development teams, as applicable.
Maintain application infrastructure including hardware and OS upgrades.
Expertise in automation tool configuration (based on Chef, Ansible, or Puppet). Capable of Self-Learning standard tools on the job.
Monitoring setup with using Grafana, Graylog, ElastAlert and Elassticsearch.
Create and manage Docker images and automate the testing of infrastructure / platform. Mentor / Support Development teams for automating their deployments.
Capability of log analysis with using scripting language.
Perform root cause analysis and Post-mortems for Troubles / Incidents.
Develop and maintain operational artefacts including runbooks.
Handle inquiries from customer support, engineering and business teams.
Bachelor of Science, Bachelor of Computer Applications, or equivalent degree.
5 years of experience developing or supporting Web applications on Linux / Unix.
Excellent verbal and written communication skills
Strong Knowledge and experience with Linux / Unix operating system and shell scripting, Networks.
Experience with CI / CD ideally using Jenkins.
Over 2 years of experience in Chef, Puppet or Ansible DevOps role.
Over 2 years of experience in Nagios, Graylog, Elasticsearch, Kafka.
Excellent technical trouble shooting skills, giving the appropriate level of problem updates to technical colleagues and business colleagues using your communication skills keeping both clearly informed in a calm and timely manner.
Experience in large scale e-commerce or similar internet business.
Excellent problem solving skills. Self-driven, motivated, and sets high standards in terms of quality of work.
Ability to work with distributed teams as well as independently with minimal supervision.
Experience in JAVA, Ruby, Python, Bash.
Experience in Nginx, HAproxy.
Experience in Container such as Docker / Mesos / Marathon / Kubernetes.
Experience in Cassandra, Couchbase, Redis, Hadoop.
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