To greet guests warmly for prompt handling of room reservation and related queries.
Must be comfortable handling different credit cards
To show good salesmanship by constant up-selling of rooms
Maintain good working relations with Housekeeping
Should be familiar with the reservation system and procedures
To have a high level of administrative accuracy
Should record different billing instructions promptly
To maintain the image of the hotels best public relation representative
To proactively work towards solving minor problems
To have complete knowledge of facilities available in-house
To maintain city information on places of interest for tourists.
To handle all queries on phone and in person promptly.
Must be thorough on emergency and safety procedures.
To constantly work towards maintaining the standards of service.
Working knowledge of Opera Call us 9654274049 (Arvind)
Salary : INR 90,000 - 1,25,000 P.A.
Functional Area : ,
Role Category : Front Office / Customer Care
Role : Front Office / Guest Relations Executive / Manager
Employment Type : Permanent Job, Full Time