Guest Service Associate/housekeeping
ITC Hotels
Gurgaon, India
7d ago

Job Description

To greet guests warmly for prompt handling of room reservation and related queries.

Must be comfortable handling different credit cards

To show good salesmanship by constant up-selling of rooms

Maintain good working relations with Housekeeping

Should be familiar with the reservation system and procedures

To have a high level of administrative accuracy

Should record different billing instructions promptly

To maintain the image of the hotels best public relation representative

To proactively work towards solving minor problems

To have complete knowledge of facilities available in-house

To maintain city information on places of interest for tourists.

To handle all queries on phone and in person promptly.

Must be thorough on emergency and safety procedures.

To constantly work towards maintaining the standards of service.

Working knowledge of Opera Call us 9654274049 (Arvind)

Salary : INR 90,000 - 1,25,000 P.A.

Functional Area : ,

Role Category : Front Office / Customer Care

Role : Front Office / Guest Relations Executive / Manager

Employment Type : Permanent Job, Full Time

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