Application Consultant - Campaign Management
Teradata
Powai Mumbai, Maharashtra IN
15d ago

Summary

The Application Consultant is responsible for managing and participating in the implementation and the successful deployment of Teradata’s applications with a focus on Campaign, Customer Interactions and real time marketing components.

KEY RESPONSIBILITY AREAS :

  • Ability to develop, communicate and execute implementation project’s work streams strategies and initiatives
  • Provide Business and Technical Consulting Services to support the Teradata Applications
  • Work at client sites and remotely demonstrating the highest level of professionalism and ethics
  • Ability to understand customer needs and recommend the right solutions at the right time
  • Be a trusted advisor to the client’s decision makers by establishing credibility and expertise in Campaign Management, Inbound Marketing and Teradata’s solution offerings
  • Technical and functional product & service understanding, including a willingness to get their hands dirty’ with the software
  • Ability to support Sales Teams in positioning and selling High Value Services to prospect and existing customers
  • Capable of handling discovery consulting sessions with executive business leaders, business analysts, end-users, and IT personnel
  • Knowledge of the enterprise application implementation process, from business requirements through design and prototyping, build and unit tests, Quality assurance and business acceptance phases, deployment and customer care hand-over
  • Broad understanding of governance best practices for digital marketing, data-driven marketing and business intelligence
  • Recommend practice improvements based on lessons learned
  • Participate in knowledge transfer activities
  • Participate and contributes towards development of other Technical Consultants
  • PERSONAL ATTRIBUTES

  • Leads by example
  • Operates with a sense of urgency
  • Motivated, Innovative and Resourceful
  • Ability to work flexibly in a rapidly changing, ambiguous and often pressure-filled environment
  • Ability to influence and coach others
  • High level of personal integrity
  • Proven high level of initiative, self-motivation and enthusiasm
  • Focuses on results and success, conveying a sense of urgency and driving issues to closure
  • Optimizes use of available resources
  • MUST HAVE

  • Bachelors in CS / IT or equivalent
  • 3+ years of progressive experience in / around CRM, business intelligence, Web and e-business and advanced analytical environments
  • Strong presentation skills
  • Excellent written and verbal communication skills to create and deliver proposals, presentations, etc.
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work
  • Demonstrable competency with Java or a .NET language
  • Experience developing for or maintaining enterprise web applications
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work
  • Experience and knowledge of Teradata technologies and solutions; architecture, utilities, tools and applications
  • HIGHLY DESIRABLE

  • Experience and knowledge of CIM (Customer Interaction Manager) and RTIM (Real-Time Interaction Manager) is a plus.
  • Ideal background would include Telecom, Finance and Retail Industry knowledge
  • Experience with inbound marketing is a plus
  • Consulting soft skills in communicating, establishing of strategic direction, influencing others, negotiating skills, operational decision making, problem solving, facilitating and managing meetings, and questioning and probing
  • Have experience in dealing directly with clients, partners and colleagues on an international level
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