Relationship Manager Duties and Responsibilities
â€¢Maintain good relationships with clients so that the business can maximize the value of those relationships.
â€¢Identify key contacts at potential client companies to establish and foster a relationship.
â€¢Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
â€¢Understand the problems and challenges of clients and identify ways the business could better address those needs.
â€¢Ensure growth in the business by identifying new sales and business development opportunities.
â€¢Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
â€¢Provide excellent service in order to maintain a positive reputation for the business.
â€¢Resolve any customer complaints in a prompt and professional manner.
â€¢Set revenue targets and then develop and execute a strategy to meet those.
Relationship Manager Requirements and Qualifications
â€¢Ability to build, foster and maintain positive professional relationships.
â€¢Devotion to high-quality customer service.
â€¢Excellent interpersonal communication skills.
â€¢Keen analytical and research abilities.
â€¢Knowledge of relationship management best practices.
â€¢Problem solving and conflict resolution capabilities.
â€¢Willingness to develop an in-depth understanding of the business and related services.
â€¢Bachelorâ€™s degree in business, marketing, management, or related field.
â€¢Outgoing and customer-oriented attitude.
Revenue Targets : Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products.
Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support.
Proficient with systems related to Banking transactions and services
Controls - Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.
Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers.
Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer's Banking Requirements.
SALARY : 20K - 23K PM
WORK LOCATION : WHITE FIELD
PERFORMANCE BASED INCENTIVES"
GET ASSOCIATED WITH ONE OF THE REPUTED BANKS"
DAYSHIFT- 9AM-6PM (FIXED SHIFT)
Please call 9739852837 or send your CV to proficienthr56 gmail.com
401, 2nd floor, 6th B main, 2nd block,HRBR layout, Kalyan Nagar near Banaswadi club, Blore - 43