Digital Client Handling / Digital Relationship Executive
Proficient 360 HR Solutions
Bangalore
10d ago
source : Monster

Relationship Manager Duties and Responsibilities

•Maintain good relationships with clients so that the business can maximize the value of those relationships.

•Identify key contacts at potential client companies to establish and foster a relationship.

•Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

•Understand the problems and challenges of clients and identify ways the business could better address those needs.

•Ensure growth in the business by identifying new sales and business development opportunities.

•Monitor and assess activities of our competitors to proactively satisfy and retain our clients.

•Provide excellent service in order to maintain a positive reputation for the business.

•Resolve any customer complaints in a prompt and professional manner.

•Set revenue targets and then develop and execute a strategy to meet those.

Relationship Manager Requirements and Qualifications

•Ability to build, foster and maintain positive professional relationships.

•Devotion to high-quality customer service.

•Excellent interpersonal communication skills.

•Keen analytical and research abilities.

•Knowledge of relationship management best practices.

•Problem solving and conflict resolution capabilities.

•Willingness to develop an in-depth understanding of the business and related services.

•Bachelor’s degree in business, marketing, management, or related field.

•Outgoing and customer-oriented attitude.

Revenue Targets : Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products.

Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support.

Proficient with systems related to Banking transactions and services

Controls - Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers.

Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer's Banking Requirements.

SALARY : 20K - 23K PM

WORK LOCATION : WHITE FIELD

PERFORMANCE BASED INCENTIVES"

GET ASSOCIATED WITH ONE OF THE REPUTED BANKS"

DAYSHIFT- 9AM-6PM (FIXED SHIFT)

Please call 9739852837 or send your CV to proficienthr56 gmail.com

Proficient360

401, 2nd floor, 6th B main, 2nd block,HRBR layout, Kalyan Nagar near Banaswadi club, Blore - 43

Apply
Add to favorites
Remove from favorites
Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form