My Unnati
25d ago

Job Description

An opportunity to work for a growing edtech startup, with a passion for entrepreneurship, get-go attitude and mettle to change the rote learning system in India, where success totally depends on execution!

Our client was founded in 2014 to bridge the gap between the quality of skills demanded by industry and the quality of skills imparted by conventional institutes.

The founder is an IIT-Delhi graduate, an ace programmer, technocrat, an entrepreneurial doyen and a mathematician who has co-

founded other Software giants as well. They have over 20 courses in programming fundamentals like Data Structures and Algorithms and also in specific technologies like Android, NodeJS, Django etc.

The company has a total of four centres for classroom teaching covering Delhi-NCR and two more centres in Punjab. They also conduct regular online boot camps and webinars to make learning convenient for all.

As a Tele-Counsellor , you will be responsible for providing counselling regarding the latest technologies / competencies pertaining to IT domain and advising the candidates regarding admission to related training programs in the company.

What you will do :

  • Performing counseling and career guidance for interested candidates by making outbound calls
  • Generating walk-ins from leads / other sources and referrals
  • Mobilizing the student groups over phone for programming courses and technologies
  • Handling enquirers and getting the enrollments done by counselling on phone
  • Assisting potential students in selecting the appropriate program mapped to their skills and career goals
  • Ensuring higher conversion by being single point of interface with all customers
  • Counselling of Students / parents on courses offered by brand
  • Converting prospect into Admissions
  • Resolving candidate queries relating to course offered
  • Ensuring good customer service
  • Salary : INR 2,00,000 - 3,75,000 P.A.

    Industry : Education / Teaching / Training

    Functional Area : Teaching, Education, Training, Counselling

    Role : Counselor

    Employment Type : Permanent Job, Full Time

    Keyskills : Career CounsellingCustomer ServiceTrainingStudent Counsellingadmission counsellingEducation and Counsellingacademic counsellingcounselloreducation saleslead conversioneducation counsellingcross sellingweb counsellingtele - counsellor

    Desired Candidate Profile

  • Prior experience in counselling candidates over phone and web is preferred
  • Prior experience in Education domain is a great plus
  • Ability to influence and persuade prospects
  • Ability to achieve decided targets
  • Strong process and system orientation with ability to work in a dynamic environment
  • Strong verbal and written communication skills in English
  • Apply
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