SCM Service Agent
accenture
Noida
7d ago
  • Job description
  • Objectives of Role;
  • Manages all operational aspects of the global supply of parts into supply chain warehouse. ;
  • Act as a procurement control tower, managing the procurement scorecard to targets allowing achieving Fill Rate and inventory targets of SPS. ;
  • Puts the enablers in place for outsourced automatic transactional procurement.;
  • Involved in deep dive analysis with Client personnel and Suppliers.;
  • Influence KPIs and SLAs agreed with the client.;
  • Crisis Management, deciding when to trigger manage her / himself escalations to the management levels of the suppliers or client for required support.;
  • Maintaining all the documents and work instructions for the process.;
  • Initiate value added discussions towards improving process standards and its sustainability.;
  • Strive for Continuous Improvement;
  • Main Accountabilities;
  • Operational Responsibilities;
  • Facilitate global purchasing completing end to end activities in SCM which include converting purchase requisition to PO, creating purchase orders, approving purchasing orders, managing purchasing orders, good receipt issues, invoice verification, payments global sourcing.;
  • Managing complete life cycle of a purchase order till the time it is delivered in the warehouse and ensuring timely payment is released to the supplier.;
  • Managing supplier relationship by proactively acting on orders handling exceptions in the process - Part Change, Price Changes (negotiations if needed), Scrap, Part Lost in Transit, Quality Issues, DEFOAs, Problem Receipt Issues, Wrong part in box finance invoicing / payment issues.;
  • Maintenance of desired inventory level by monitoring tracking of goods availability at warehouses.;
  • Basic qualifications
  • Graduate

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