Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influences customers to buy or retain product or service by following a prepared script to give product reference information.
Documents transactions by completing forms and record logs.
Maintains database by entering, verifying, and backing up data.
Keeps equipment operational by following manufacturer s instructions and established procedures; notifying team leader of needed repairs.
Maintains operations by following policies and procedures; reporting needed changes.
Maintains quality service by following organization standards.
Maintains technical knowledge by attending educational workshops; reviewing publications.Contributes to team effort by accomplishing related results as needed.
Salary : Not Disclosed by Recruiter
Employment Type : Permanent Job, Full Time
Operations Policies Service quality Database Telephone Transactions Technical Education Presentation
Desired Candidate Profile
Please refer to the Job description above
UG : Any Graduate
PG : Post Graduation Not Required