Engineering, Platform
GOLDMAN SACHS
IN-Bengaluru
46d ago

What We Do

At Goldman Sachs, our Engineers don’t just make things we make things possible. Change the world by connecting people and capital with ideas.

Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action.

Create new businesses, transform finance, and explore a world of opportunity at the speed of markets .

Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions.

Want to push the limit of digital possibilities? Start here.

Who We Look For

Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more.

We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

RESPONSIBILITIES AND QUALIFICATIONS

Job Summary and Responsibility :

Processing user requests regarding phone provisioning and programming.

Setting up and Programming phones on the Cisco / Avaya / Nortel platforms

Provisioning / de-provisioning Voicemail.

Creating / Maintaining / Deleting Voicemail System Distribution lists.

Interact with onsite / in-house counterparts and vendor teams.

Coordinate with users and vendors to ensure on time fulfilment of requests.

  • Escalate problems to Technology groups and the business managers as required.
  • Queue management.
  • Perform statistical analysis and business reporting.
  • Identify automation opportunities and facilitate
  • Basic Qualification :

  • Proficiency in Cisco / Avaya / Nortel programming
  • Broad financial industry knowledge and experience preferred
  • Excel Reporting Skills
  • Preferred Qualification :

  • Experience in a Provisioning team is preferred.
  • Strong client service orientation
  • Strong communication and interpersonal skills
  • Ability to react quickly to client needs
  • Ability to multi-task
  • Problem solving skills
  • Ability to work well with a global team
  • Strong writing skills
  • Attention to detail
  • Project Management skills
  • Willing to work in 24*7 environment.
  • Graduation or Diploma holder with all certificates in place
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