At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-
performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services.
Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Learning Services (GLS) team is looking for a Senior Customer Support Specialist to join us in Bangalore, India.
In this role, you will need to know and believe in delivering exams the Red Hat way. You'll work with examiners and proctors to enable delivery of these performance-
based exams. Your responsibilities will include communication with examiners and proctors before, during, and after exams to ensure that candidates get the best possible experience.
As a Senior Customer Support Specialist, you will communicate with candidates and other customers, helping them with services provided by the certification team.
Primary job responsibilities