Senior Executive
Vodafone Limited
Pune,India
15d ago

The role purpose is to provide IT services in the area of

Application i mplementation and environment maintenance

Implement new and changed applic ations in preproduction and production environments

Ensure proper implemen tation in production environments

Create implementation plan

Planand coordinate launch activities for new software

Adjust infrastructure of preproduction and production systems to project needs

Ensure proper fu nctionality of technical application interfaces

Governance and guidance of functional topics

Coaching and job training

Presentation andcommuni cation skills

Ensuring Vodafone process compliance and guidelines

Env ironment Maintenance

On time acceptance environments

Solution of envi ronment problems together with data center and software provider

Infrastru cture capacity according to project needs

Assignment of infrastructure adj ustments to data center

Application Deployment

Deployment of new and changed applications on preproduction and production environments

applicat ion configuration

Basic functionality check of changed software in preprod uction environments

Delivering R esults

Managing a Changing Environment

Communicating for Impact

IT Service Delivery Experience in Application Support

Knowledge of tele com domain

Good knowledge of deployment process is a must

Working in international, distributed teams

Overview of support and maintenance

Good Hand on experience in Incident Management

Should have good analytical & troubleshooting skills

Should have good verbal and written communic ation skills

System analysis skills for IT troubleshooting

Stable kno wledge of ITIL concepts & processes

onscientiousness and high accuracy in work

Service orientation

Flexible attitude and can do attitude

Drives improvements and process innovation

Work in shifts 24 / 7 (also ni ght / weekend)

Oncall duty 24 / 7 (also night / weekend)

Experience in supp orting European environment

BE / MCA

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