Senior Executive
Vodafone Limited
Pune,India
15d ago

Executive- IT Applications Monitoring & Operations control support - Ma nage Application Operation support thru Event monitoring, ticketing system, job scheduling / monitoring, etc.

using HP OV, Remedy, TWS user, Control M, etc. - Daily & weekly & monthly task, health checks, monitoring, housing keep ing activities, & proactive restarts -

Troubleshooting & resolvingall incidents, service request, Problem & trouble tickets assigned as per agree d SOPs. - Experience with telecom application domain for min 3 years -

Expert o f ITIL / ITSM processes -Strong Skills of Unix & PL / SQL . "

Deliver on assigned troubleshooting & incidents, service request, Problem & trouble tickets - Ensure SOPs are upto Date "

Application monitoring & Operations control, ITIL"

BE / MCA

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